Thank you for choosing our services .We strive to meet all your needs and ensure your satisfaction. However, we note that there could be circumstances that warrant a refund of subscriptions paid. A refund may be given for the following reasons.

1. Unauthorised payments. If you did not authorize a subscription payment you may be entitled to a refund upon proof that the payment was not authorised.
2. Refunds for unapproved amounts. If the exact amount of subscription payment was not specified in advance, you may be able to get a refund
3. For Refunds and Issues reach out to info@alwiringdiagrams.comor yodiagrams@gmail.com
4. to request a refund write to Info@alwiringdiagrams.com

 Or yodiagrams@gmail.com giving reasons for the refund.

5. After evaluation and if refund is due refund will be processed within 7 working days.
6. Funds will be issued through the original payment method used by the member.

 

Dispute handling policy

1.In the event that you have an issue or complaint concerning your subscription or service please feel free to write to us on email info@alwiringdiagrams.com phone or WhatsApp us on 0027 68 091 6151.

2. You may be required to provide supporting documents.
3. Response to your query will be attended to within 48hrs.
4. If internal processes above do not resolve the matter we offer the following ways to find an amicable solution below
5. Mediation
6. Arbitration
7. Litigation

 

Cancelling subscription

If you want to cancel your subscription, simply unsubscribe by clicking the cancel link in the Account management section.